7StarGroupdigital telecom services

Just call us or personally visit our nearest office and submit application form with necessary documents and connection charges and your Cable TV connection will be active within a day.

Yes – you can submit a Customer Feedback Form. Your suggestions help us to reevaluate our channel lineups as well as our overall content delivery, allowing us to create the best customer experience possible.

Our content teams work daily to bring you the best, most expansive programming possible. In some cases, however, certain factors such as licensing or contract agreements prevent us from carrying particular television episodes, series, or even channels. We’re always evaluating our catalog as our customer’s needs change, so this content may become available in the future.

Check the other TVs in the house for quality issues like fuzziness or ghosting on lower channels. Typically service loss to one TV is caused by not enough signal reaching the TV through the splitter in the house. If you see any quality issues on other TVs you may wish to change the splitter in the house to correct the problem. If you do not have quality issues with other TVs in the house, then check to see if there are any devices connected to this TV. (VCR, DVD player, etc) If so, are these devices on, causing possible problems with the cable signal reaching the TV? If so, check to make sure these devices are connected correctly. If they are and you are still not receiving a signal try to bypass the devices and connect the cable directly to the TV.

Quality problems with cable service are normally caused by a general loss of cable signal. In order to avoid possible inside wiring charges try changing out the cable splitter on the inside of the house to see if this corrects the problem. The cable splitter in your house splits the cable to each outlet in the house. It is also possible to disconnect one outlet at a time from the splitter to see if quality improves. The splitter is used to split the cable signal from the incoming cable from the BTES equipment so that more than one TV in the house can receive the cable TV signal. The splitter is normally mounted in a box outside the house, near the BTES equipment and your electric meter. Sometimes the splitter is in a different location, though. You may be able to follow the co-ax cable from the BTES fiber box to the box where the splitter is located. Also, some homes may have a splitter in a crawl space or attic.